1
Upload
You upload a file or content for a selected Runexa agent.
Privacy by design
How Runexa handles your data
Runexa is designed for sensitive documents. Uploaded files are processed solely to provide the requested analysis. Runexa is designed to detect and replace personal identifiers with neutral placeholders before AI processing when technically feasible. Customer content is not used to train public AI models, and uploaded files are automatically removed from processing storage once the analysis is complete.
Last updated: June 2026
At a glance
Customer files are not used to train public AI models.
Runexa is designed to detect and replace personal identifiers with neutral placeholders before AI processing when technically feasible.
Uploaded files are removed from processing storage after analysis.
Generated results may remain available in your workspace until deleted or retained as required.
User accounts and generated results are logically isolated across users and workspaces.
Runexa does not sell personal information.
Document processing flow
2
Extract
Runexa extracts the text or data needed to generate the requested output.
3
Protect
Runexa is designed to detect and replace personal identifiers with neutral placeholders before AI processing when technically feasible.
4
Analyze
AI systems and supporting infrastructure generate the requested analysis.
5
Delete file
The uploaded file is removed from processing storage after analysis is completed.
Privacy Policy
Last updated: June 2026
1. Introduction
Runexa Systems LLC (“Runexa”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, process, store, share, and protect information when you use Runexa websites, workspaces, AI agents, document analysis tools, and related services.
2. Information We Collect
We may collect account information, billing status, and information necessary to operate the services. Payments are processed by Stripe, and Runexa does not store payment card information on its own servers.
3. Uploaded Content
Uploaded content may include contracts, financial records, study materials, business documents, files, text, and other information provided for analysis. Uploaded files are processed solely to generate the analysis or output requested by the user. Runexa is designed to detect and replace personal identifiers with neutral placeholders before AI processing when technically feasible. Once the analysis is complete, uploaded content and associated files are automatically removed from processing storage.
4. How We Use Your Data
We use data to provide and maintain the services, generate AI-powered outputs, manage accounts and credits, process payments, improve reliability and user experience, detect abuse, prevent fraud, protect platform security, respond to support requests, and comply with legal, tax, accounting, and regulatory obligations.
5. AI Processing
Runexa services may use automated systems and AI models to extract, classify, summarize, analyze, transform, and generate information from uploaded content. AI-generated outputs may be incomplete or inaccurate and should be independently reviewed before important legal, financial, educational, or business decisions.
6. AI Model Training
Runexa does not use customer-uploaded documents, contracts, financial records, study materials, business data, or other private customer content to train public AI models unless explicitly authorized by the user or clearly disclosed where permitted by applicable law.
7. Data Storage and Providers
Runexa may use secure third-party infrastructure, hosting, database, analytics, payment, storage, and AI service providers to operate the platform. These providers process information only as needed to support the services, infrastructure, security, billing, and user-requested analysis workflows.
8. Data Retention and Deletion
Uploaded files are removed from processing storage once the requested analysis is complete. Certain account information, such as an email address, and billing information required to operate the account and comply with legal obligations may be retained for as long as necessary. Users may request deletion of their personal information, subject to applicable legal, security, billing, fraud-prevention, and operational retention requirements.
9. Data Sharing
We do not sell your personal information. Limited account information, such as your email address and authentication-related data, may be shared only with technical providers required to securely operate the service, payment providers such as Stripe, or competent authorities where required by law.
10. Workspace Isolation and Internal Access
User accounts and generated results are logically isolated across users and workspaces. Users cannot access information or results associated with another account through the platform. Operational access, when required for security, support, abuse prevention, or legal reasons, is restricted and controlled.
11. Security
We implement reasonable technical, administrative, and organizational measures designed to protect user accounts, account information, and content processed through the platform. However, no computer system or online service can guarantee absolute security.
12. International Users and Transfers
Runexa Systems LLC is a United States company that provides services internationally. If you access the services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate. Where required, Runexa uses reasonable safeguards designed to protect personal information in accordance with applicable law.
13. Your Rights
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may contact us to exercise these rights. We may need to verify your identity before responding to certain requests.
14. Cookies and Similar Technologies
Cookies and similar technologies may be used to maintain sessions, remember preferences, secure accounts, analyze usage, detect abuse, and improve the user experience. You may manage cookies through your browser settings where available.
15. Children and Minors
Certain educational services provided by Runexa may be used by children and minors. Runexa only collects the account information necessary to access the service, such as an email address and authentication-related account information. Where required by applicable law, users who have not reached the age necessary to manage an account independently must use the service with authorization or supervision from a parent, legal guardian, or educational institution.
16. Enterprise Data Handling
Enterprise customers and organizations may request additional contractual, operational, retention, security, or infrastructure information where available. Organizations remain responsible for assessing their own compliance, governance, security, procurement, and regulatory obligations when using Runexa services.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date. Continued use of the services after an update means the updated policy applies from its effective date.
18. Contact
Questions, privacy requests, deletion requests, or data protection inquiries may be sent to contact@runexa.ai.