Privacy Policy

1. Introduction

Runexa Systems LLC (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use Runexa and its AI-powered services.

2. Information We Collect

2.1 Account Information

We may collect your email address, encrypted password, account status, billing status, and authentication-related information.

2.2 Uploaded Content

We may process documents, files, text, financial information, study materials, business data, and other content you upload for analysis.

2.3 Usage Data

We may collect IP address, browser type, device information, pages visited, feature usage, logs, error reports, and security-related data.

2.4 Payment Information

Payments may be processed by third-party payment providers. We do not store full payment card details on our servers.

3. How We Use Your Data

• Provide, operate, and maintain the services
• Analyze documents and generate AI-powered outputs
• Manage accounts, credits, payments, and access
• Improve product performance, reliability, and user experience
• Detect abuse, prevent fraud, and protect platform security
• Comply with legal, tax, accounting, and regulatory obligations

4. AI Processing

Uploaded content may be processed by AI systems and infrastructure providers for extraction, analysis, summarization, classification, and generation of outputs. AI-generated outputs may be inaccurate or incomplete and should be independently verified.

5. Data Storage and Providers

Data may be stored and processed using secure third-party infrastructure, hosting, analytics, payment, database, and AI service providers that help us operate the services.

6. Data Sharing

We do not sell your personal information. We may share information only with service providers, payment processors, infrastructure providers, legal authorities when required by law, or in connection with a business transaction such as a merger, acquisition, or asset transfer.

7. Data Retention

We retain information only as long as reasonably necessary to provide the services, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. You may request deletion of your data, subject to legal and operational retention requirements.

8. Security

We implement reasonable technical, administrative, and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Users

If you access the services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may contact us to exercise these rights.

11. Cookies

Cookies and similar technologies may be used to maintain sessions, remember preferences, secure accounts, analyze usage, and improve the user experience.

12. Children

The services are not intended for users under 18 years old. We do not knowingly collect personal information from children under 18.

13. Changes

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

14. Contact

contact@runexa.ai